Children (persons under the age of 18) are not eligible to use the
Site unsupervised and we ask that children do not submit any personal
information to us. If you are under the age of 18, you may only use
this Site in conjunction with and under the supervision of your parents
Our primary purpose in collecting personal information is to provide
you with a safe, smooth, efficient, and customized experience. This
allows us to provide services and features that most likely meet your
needs, and to customize our service to make your experience safer and
easier. We only collect personal information about you that we consider
necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are
or revealing any personal information about yourself. Once you give us
your personal information, you are not anonymous to us. If you choose
to use our services, we may require you to provide contact and identity
information, billing information, shipping information and other
personal information as indicated on the forms throughout the Site.
Where possible, we indicate which fields are required and which fields
are optional. You always have the option to not provide information by
choosing not to use a particular service or feature.
If you establish a credit account with us to pay the fees we charge,
we collect some additional information, such as a billing address, a
credit card number and a credit card expiration date and tracking
information from checks or money orders.
We use your personal information to facilitate the services you
request. We use your personal information in the file we maintain about
you, and other information we obtain from your current and past
activities on the Site to: resolve disputes; troubleshoot problems;
help promote safe trading; collect fees owed; measure consumer interest
in our products and services, inform you about online and offline
offers, products, services, and updates; customize your experience;
detect and protect us against error, fraud and other criminal activity;
and as otherwise described to you at the time of collection. We may
compare and review your personal information for errors, omissions and
If you choose to open a credit account, or otherwise provide us with
your financial information, we use your address and billing information
to bill you and provide associated support.
As a matter of policy, we do not sell
or rent any of your personal information to third parties for their
marketing purposes without your explicit consent. However, the
following describes some of the ways that your personal information may
be disclosed in the normal scope of business to provide our services.
Inc. cooperates with law enforcement inquiries, as well as other third
parties to enforce laws, such as: intellectual property rights, fraud
and other rights, to help protect you and Northern Hydraulics Inc..
Therefore, in response to a verified request by law enforcement or
other government officials relating to a criminal investigation or
alleged illegal activity, we can (and you authorize us to) disclose
your name, city, state, telephone number, email address, and fraud
complaints without a subpoena. Without limiting the above, we will not
otherwise disclose your personal information to law enforcement or
other government officials without a subpoena, court order or
substantially similar legal procedure, except when we believe in good
faith that the disclosure of information is necessary to: prevent
imminent physical harm or financial loss; or report suspected illegal
If you send an email, we do not use that email address for any
purpose other than to send your email. We do not rent or sell these
Your information is stored on Northern Hydraulics Inc.'s servers
located in the United States. We use procedural and technical
safeguards to protect your personal information against loss or theft
as well as unauthorized access and disclosure to protect your privacy,
including encryption, "firewalls" and Secure Socket Layers. We treat
data as an asset that must be protected against loss and unauthorized
access. We employ many different security techniques to protect such
data from unauthorized access by users inside and outside the company.
However, "perfect security" does not exist on the Internet.
terms on the Site. All amended terms shall automatically be effective
30 days after they are initially posted on the Site.
All returns will be subject to a 25% re-stocking charge unless prior
arrangements are made. All returns will require a return goods
authorization (RGA) before return. All merchandise must be
new and uninstalled to receive an RGA number. Used or installed items
will not be accepted, no exceptions. All returned item freight charges
will be the sole responsibility of the purchaser.
All Special order items are not returnable unless prior arraignments
have been made with the manufacturer, and additional re-stocking
charges will be the sole responsibility of the purchaser.
All Special order power units are charged a non-refundable 50% deposit, to put into the assembly line.
No returns will be accepted after 30 days from date of purchase. With no exceptions.